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Policies

Shipping

Customers are invited to visit our online store to order our products. As you shop, you can add items to your shopping cart until you are finished. Once you are ready to check out, you can enter your shipping address and credit card information. Your items will be shipped promptly upon our receipt of your order.

U.S. Mail

Customers who do not wish to use a credit card to pay for their order can mail a check to:

Mountain Peak Music
2700 Woodlands Village Blvd. #300-124
Flagstaff, AZ 86001

Make checks payable to “Mountain Peak Music.”

Please include the MPM catalog number, the specific title of each item and the number of each item you would like.

If you decide to order using this method, please include postage in your check in the following amount:


For a single item, add $3.00
For 2-5 items, add $7.00
For 6 or more items, please e-mail before ordering.


info@mountainpeakmusic.com

Fax

Customers may fax orders to:

(928) 773-9201 begin_of_the_skype_highlighting              (928) 773-9201      end_of_the_skype_highlighting

Faxed orders must include the following information:

  • e-mail address
  • The MPM item number, the specific title of each item and the number of each item you would like.
  • Your credit card number, type of credit card and expiration date.
  • Your name and address.

If you decide to order using this method, please be aware that postage will be charged as follows:


For a single item, $3.00 will be added
For 2-5 items, $7.00 will be added
For 6 or more items, postage will be charged according to the overall weight of the order.

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Other Policies

Privacy


Mountain Peak Music respects your privacy. We will never share your contact information with a third party for any reason. If at any time you request that your name and e-mail address be removed from our mailing list we will do so, no questions asked.

Mailing List


When you place an order with us, we will automatically add your name and e-mail address to our mailing list to receive valuable exclusive offers and new product announcements. If you would prefer to keep your name off this list, simply include a message with your order stating your preference. You can opt out of our promotional e-mails at any time by clicking on the appropriate opt out link in one of the promotional e-mails.

Security


Mountain Peak Music employs the latest in internet credit card security. A Secure Socket Layer (SSL) certificate encrypts online transactions, building an impenetrable fortress around your credit card information.

Returns Policy


Once you order an item, it belongs to you unless it arrives damaged. If your purchase arrives damaged, please contact us directly by e-mailing:

info@mountainpeakmusic.com

Please include the following in your communication:

Name
Order number
Item ordered
Description of the damage

We will reply with an equitable solution.

Note: Mountain Peak Music charges $20.00 for returned checks.